Hello, I'm

Szymon Kajak

Junior IT Specialist & IT student

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About Me

Current role

Junior IT Specialist | Service Desk @ IT Solution Factor (Warsaw)

Education

Computer Science (MEng) — Military University of Technology, Warsaw
Math/Physics/CS high school — LO im. Marszałka Stanisława Małachowskiego, Płock

First-year Computer Science student focused on server operations and IT support. Patient, team-oriented, and communicative; quick to learn and fluent in English.

Explore my

Experience

Work experience

Junior IT Specialist | Service Desk

IT Solution Factor — Warsaw | Sep 2024 – Aug 2025

Handling and triaging IT support tickets
Routing, monitoring, and escalating incidents
Supporting partners during software rollouts
Assisting with office, computer, and mobile devices
Maintaining partner relationships
Security Operation Center L1 (SOC/SIEM), Microsoft Azure

Service Desk Intern

IT Solution Factor — Płock | Jun 2024 – Sep 2024

Internship preparing for the Junior IT Specialist role.

Skills & languages

C++
Python
Linux
ITSM
IT support
Teamwork
Creativity
Stress resilience
Self-organization
Communication

Polish (native), English (advanced), German (basic)

Additional activity

Student Council: Vice President (2023–2024) and President (2024–2025)
WOŚP volunteer (Jan–Feb 2021)
Choir member at LO Małachowski (2022–2024)

Participated

Events

Hackathon City Coders Płock IV Edition

Date: October 9, 2021

Location: POKiS

Role: Participant

Hackathon City Coders Płock V Edition

Date: September 24, 2022

Location: CENTRUM EDUKACJI SP. Z O.O. GRUPA ORLEN

Role: Participant

Hackathon City Coders Płock VI Edition

Date: October 7, 2023

Location: CENTRUM EDUKACJI SP. Z O.O. GRUPA ORLEN

Role: Participant

Hackathon City Coders Płock VII Edition

III place

Date: October 12, 2024

Location: CENTRUM EDUKACJI SP. Z O.O. GRUPA ORLEN

Role: Participant

Instagram Post featutring our success

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A post shared by Płocki Park Przemysłowo - Technologiczny (@pppt_sa)

Browse My Recent

Projects

Portfolio Website

MalachApp

PiŻa(M)Ka – waste sorting assistant

Get in Touch

Contact Me

szymonkajak542@gmail.com